Return Policy

Last Updated: August 6, 2026

At Central Coast Carts, we stand behind the quality of our golf carts and accessories.
If you need to return an item, please review the following policy.

Return Eligibility

Returns must be requested within 30 days of the original purchase or delivery date. All returns must be completed in person at our retail location.

To be eligible for a return:

Proof of purchase is required.
Products must be returned in their original condition, including all accessories, manuals, keys, chargers, and other included components.
Products showing excessive wear, abuse, misuse, unauthorized modifications, or accidental damage may not qualify for a refund or exchange.

Golf Cart Returns

Golf carts may be returned within 30 days of purchase.

All golf cart returns must be completed in person at our store so the vehicle can be inspected by management before a refund or exchange is approved.

To qualify for a return:

The golf cart must be in substantially the same condition as when purchased.
The golf cart must not have been modified, abused, or damaged.
All original equipment, keys, chargers, and accessories must accompany the return.
Management reserves the right to inspect the vehicle before approving any refund or exchange.

If a return is approved, refunds will be issued to the original payment method.

Accessory Returns

Accessories may be returned within 30 days of purchase.

To qualify:

Items must be unused and in their original packaging whenever reasonably possible.
Proof of purchase is required.

Defective or damaged accessories may be returned or exchanged.
Used, damaged, or modified accessories may not qualify for a refund.

Return Method

Golf carts: Must be returned in person at our retail location.
Accessories: May be returned in person or by contacting us for return instructions.

Customers are responsible for securely packaging any approved accessory returns shipped back to us.

Refunds

Once a returned item has been received and inspected, approved refunds are generally processed within
7 business days to the original payment method.

Shipping charges are non-refundable unless the return is the result of our error or a defective product.

Exchanges

Exchanges are available for eligible returned products, subject to product availability.

Non-Returnable Items

The following items are not eligible for return:

Custom or special-order products
Clearance or final-sale items
Products that have been modified after purchase
Products damaged through misuse, abuse, negligence, or accidents
Products missing major components originally included with the purchase

Order Cancellations

Orders begin processing shortly after they are placed.

Cancellation requests may be accommodated before an order has shipped or been prepared for pickup.
Once an order has shipped or has been picked up, it is subject to this return policy.